Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB
quality application and systems support
Technical Support:
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quality application and systems support Understand the nature and business impact of requests and perform perform the required analyses Provide second line support for technical and functional solutions Qualifications Experience At least 3-5 years in an application support environment and on Oracle Database Experience working and systems support to customers and internal business functions Provide second line support service to to NOC, Service Desk, Business Desk SA and Business Desk MAH Resolve incidents, problems, service requests
quality application and systems support Understand the nature and business impact of requests and perform perform the required analyses Provide second line support for technical and functional solutions Qualifications Experience At least 3-5 years in an application support environment and on Oracle Database Experience working and systems support to customers and internal business functions Provide second line support service to to NOC, Service Desk, Business Desk SA and Business Desk MAH Resolve incidents, problems, service requests
Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime Language Excellent Communication Skills Technical Support Analyst, SQL, Oracle, Wed methods, Sharepoint,
Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime
qualifications CRISC and CISSP are advantageous.
qualifications CRISC and CISSP are advantageous.
Active on following up on email, as well as calls Support sales team to achieve targets every month Liaising