Inbound Call Centre Customer Service Jobs in Randburg, Gauteng - Page 2
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M-kopa Team Coach
Randburg
Negotiable
M-KOPA Customer Service - Team Coach
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The position of the Team Coach lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time.
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share this job on whatsappRetention Consultant Randburg NEW
TrackerRandburg
on all cancellation calls/e-mails received, with the focus on retaining the customer by means of objection retention tools to keep our customers on board. Tracker requires the services of Retention consultant in received within the Customer Service Department are handled efficiently and in line with service level agreements incoming calls within the SLA. Action e-mail requests received from internal and external customers. Resolving Resolving all cancellations and customer service queries and/or concerns according to the relevant SOP.
Retention Consultant X 3 Positions NEW
TrackerRandburg
on all cancellation calls/e-mails received, with the focus on retaining the customer by means of objection retention tools to keep our customers on board. Tracker requires the services of Retention consultant in received within the Customer Service Department are handled efficiently and in line with service level agreements incoming calls within the SLA. Action e-mail requests received from internal and external customers. Resolving Resolving all cancellations and customer service queries and/or concerns according to the relevant SOP.
M-kopa - Quality Analyst
Randburg
Negotiable Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas all required information were disclosed
- Matric
- Minimum 1 year call centre industry experience
- FAIS, Compliance skills
- Results driven with a focus on quality and customer service;
- Applicants need to be fluent in the
Outbound Sales : Agents
Randburg
Negotiable meeting and exceeding monthly sales targets through inbound and outbound telephonic selling.
You will responsibilities:
- Conduct outbound calls and sell telephonic devices and accessories.
- Will accept product
- Ability to accurately assess customer needs and potential, identify and deal with objections to sell high volumes of policies whilst ensuring call of high quality
- Ability to handle complaints
Help Desk Support Randburg
Humankind GroupRandburg
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
Sales Development Representative
Matrix Marketing LtdCentral Johannesburg
sell products and/or services to other businesses who sell products and/or services to keep businesses you and our customers. Bring your exuberant drive to qualify self-generated and inbound prospects, your unwavering confidence and hold genuine care for customer success – we will help you with the rest Job Requirements experience in B2B sales Experience in outbound sales calling A high level of integrity and strong commitment email is a must Ability to identify and understand customer pain points and requirements is a must Ability
Front Desk Receptionist
Dcm ChemicalsRandburg
R220 000 perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office is to provide our clients with outstanding customer service and support. As the ‘face’ of our company Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
Marketing Manager
FreerecruitCentral Johannesburg
of shopping centres, seeking a marketing manager – overseeing a number of shopping centres in Gauteng represent the agency on-site at an exclusive shopping centre in Jhb, Gauteng. The person will be responsible above-the-line and below-the-line campaigns for the shopping centre. They must also grow tenant relationships and build flair Excellent communicator Must have shopping centre experience. Should you not have received a response Only people with previous experience in shopping centre marketing need to apply. Must reside in Jhb, Gauteng
Sales Representative And Accounts Manager – Print Industry
FreerecruitCentral Johannesburg
solutions. They provide printed brand activation services to corporates and small businesses. They have but are not limited to: Compiling of prospective customer lists for use of sales leads by using various throughout assigned territory to call on regular and prospective customers to secure orders Present presentations presentations of company’s products and services to customers Attend to customer concerns that are routine and potential customers Evaluating customer needs Educating customers on products and services Identifying
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