year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets and
CRM system to conduct initial outreach to arrange calls and/or meetings to qualify prospects. Cultivate beyond just the close of sale (i.e. follow up phone calls, emails, face-to-face meetings, etc.) Maintain weekly/monthly weekly/monthly KPIs sales activities (calls, meetings, proposals, contracts, etc.) Maintain and update with senior stakeholders up to and including the C-Suite executives. Proficiency in CRM software (e.g
CRM system to conduct initial outreach to arrange calls and/or meetings to qualify prospects. Cultivate beyond just the close of sale (i.e. follow up phone calls, emails, face-to-face meetings, etc.) Maintain weekly/monthly weekly/monthly KPIs sales activities (calls, meetings, proposals, contracts, etc.) Maintain and update with senior stakeholders up to and including the C-Suite executives. Proficiency in CRM software (e.g
by discussing client requirements either via call centre or over e-mail advising on suitable options in
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
(including managing potential leads from internet and inbound enquiries etc); Manage and maintain a pipeline issues affecting BPO, Direct Marketing and Contact Centre industry, competitors and clients; Providing web
(including managing potential leads from internet and inbound enquiries etc); Manage and maintain a pipeline issues affecting BPO, Direct Marketing and Contact Centre industry, competitors and clients; Providing web
- dept knowledge of the Financial Intelligence centre Act Basic understanding of the ETF product requirements
- dept knowledge of the Financial Intelligence centre Act Basic understanding of the ETF product requirements
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take