all services requested by clients within the required turnaround time Reservations of all services requested reservations on Tourplan Ensure confirmation of services with suppliers Stay in constant communication
L PURPOSE OF JOB:
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
solutions. They provide printed brand activation services to corporates and small businesses. They have Present presentations of company’s products and services to customers Attend to customer concerns that customer needs Educating customers on products and services Identifying opportunities to improve sales performance Excellent numerical competence Excellent Customer Service skills Highly developed Attention to Detail Excellent
and strategic objectives for the business unit's services, aligning them with the overall goals and priorities partnerships, alliances, and collaborations to enhance service offerings, enter new markets, and increase market reliable, and high-quality pick-up and delivery services. Implement best practices, standard operating Satisfaction: Champion a customer-centric approach to service delivery, prioritizing the needs and preferences preferences of customers. Establish and maintain high service standards, monitor customer feedback, and implement
and strategic objectives for the business unit's services, aligning them with the overall goals and priorities partnerships, alliances, and collaborations to enhance service offerings, enter new markets, and increase market reliable, and high-quality pick-up and delivery services. Implement best practices, standard operating Satisfaction: Champion a customer-centric approach to service delivery, prioritizing the needs and preferences preferences of customers. Establish and maintain high service standards, monitor customer feedback, and implement
s driven with a focus on quality and customer service;
associated products in designated sales areas servicing a variety of customers in various industry sectors product information, engineering solutions and service levels which meet customers' valid requirements sales opportunities, and to promote after sales service and spare parts in the designated sales territory to distance) to build relationships and improve service levels Develop pricing supply contracts wherever
associated products in designated sales areas servicing a variety of customers in various industry sectors product information, engineering solutions and service levels which meet customers' valid requirements sales opportunities, and to promote after sales service and spare parts in the designated sales territory to distance) to build relationships and improve service levels Develop pricing supply contracts wherever
solutions. They provide printed brand activation services to corporates and small businesses. They have Present presentations of company's products and services to customers Attend to customer concerns that customer needs Educating customers on products and services Identifying opportunities to improve sales performance Excellent numerical competence Excellent Customer Service skills Highly developed Attention to Detail Excellent
branch stock transfers, deliveries and customer service. 1. WAREHOUSE AND LOGISTICS EFFICIENCY · Contribute logistics problems while maintaining high levels of service delivery within budgetary requirements; · Monitor data to others in the business to aid customer service and cost improvements. 2. PEOPLE MANAGEMENT · Manage