Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 packages
Closing Date: 31 March 2024
and inventory management.
Job title: Customer Success Consultant
Our client, based in Somerset to join their team in the position of Customer Success Consultant as soon as providing dedicated training and support services to ensure customer success.
Overview and and Skills needed:
Applications are open for a Customer Success Consultant at our client based in Somerset West.
Skills:
are met. Responsible for marketing to existing customers Capturing and processing of invoices Maintain service levels to customers Grow and expand the current customer base Keep customer database up to date date Follow up all queries with field staff and customers on a day to day basis Process stock returns Assist Assist with management of credit limits Process customer claims Grade 12 Previous Pastel Evolution experience meet deadlines Be able to communicate well with customers and other departments Office 365 proficient CTC
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
and provide ongoing feedback and training to support team development and performance improvement.
o
/>o Foster a collaborative and supportive work environment where team members feel valued, empowered
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
• Build and inspire the sales team to engage customers and deliver great results. • Make sure the Store Store lives up to the vision and exceeds customer's expectations every time • Find new ways to encourage people to the pieces they love and creates amazing customer experiences • Ensure that stock is beautifully you be interested. We need someone with: Strong retail and sales experience Leadership experience Good outstanding customer service experience 3 years' necessary similar experience needed – retail fashion experience
• Build and inspire the sales team to engage customers and deliver great results. • Make sure the Store Store lives up to the vision and exceeds customer's expectations every time • Find new ways to encourage people to the pieces they love and creates amazing customer experiences • Ensure that stock is beautifully you be interested. We need someone with: Strong retail and sales experience Leadership experience Good outstanding customer service experience 3 years' necessary similar experience needed – retail fashion experience
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
- Set clear expectations and
and provide ongoing feedback and training to support team development and performance improvement.
-
/>- Foster a collaborative and supportive work environment where team members feel valued, empowered
maintaining profitability.
- Resolve escalated customer issues or complaints promptly and effectively
entrepreneurially minded and customer centric salesperson • Willing to work retail hours • Minimum of 3 years years sales experience, dealing with customers and luxury goods • Stable work record with good, contactable