THE JOB
Manages and builds a high-performance call center of CLO’s with a clear vision to provide world-class
controls to ensure that CLO’s meet and sustain agreed customer service, productivity and other targets through
required to deliver outstanding customer service. Ensures that a customer focused, high performance/high
sales and distribution functions by improving customer service through analyzing, evaluating, and optimizing
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service service to our customers. Key Responsibility Handling of inbound and outbound calls Maximising revenue administration functions Matric At least 2 years in call centre operator role Strong communication skills Must English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .
experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines. Maintenance updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Inbound Call Centre We are currently seeking enthusiastic individuals to join us as Customer Service inbound call centre. As a member of our team, you will have the opportunity to assist customers with inquiries Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner - assistance, and solutions to customer inquiries - Resolving customer issues efficiently and effectively effectively - Documenting customer interactions accurately in our system - Collaborating with team members to
equipment calibration and testing, as well as co-ordinating and conducting 5s audits will also form part
Position: Outbound Sales Call Centre Agent
Location: Durban
Qualifications:
Inbound Call Centre We are currently seeking enthusiastic individuals to join us as Customer Service inbound call centre. As a member of our team, you will have the opportunity to assist customers with inquiries Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner - assistance, and solutions to customer inquiries - Resolving customer issues efficiently and effectively effectively - Documenting customer interactions accurately in our system - Collaborating with team members to
energetic Outbound Sales Call Centre Agent. Position: Outbound Sales Call Centre Agent Location: Durban Natal Minimum Qualifications: Matric 1-2 years Call Centre Exp 1-2 years Sales Exp Personal Characteristics: Roles and Responsibilities: Contact prospective customers by both telephone and email. Market Research to
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial and personal conduct) Monitor calls to ensure that dialogue with customers meets the required standard
will be responsible for contacting prospective customers, selling and marketing our products. The successful