First Call Jobs in South Africa
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Mcse Engineer Midrand
Datacentrix
Midrand
Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements that can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined
share this job on whatsappQuality Assurance Sandton
Abacus Life LimitedSouth Africa
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational
Quality Assurance Coach
Abacus Life LimitedSouth Africa
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational
Call Centre Agent Wynberg
CareerboxWynberg
performance metrics, including call handling time, first-call resolution rate, and customer satisfaction scores
Client Services Representative Somerset West
Afrocentric GroupSomerset West
information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services
X2 Service Desk Agent I
Sandton
Negotiable experience
Client Services Representative Competitive
Afrocentric GroupSomerset West
information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services
Network Administrator Delmas
Acumen Resources Development Ltd.Delmas
R380K - R410K support. To resolve first level calls and only forward relevant first-level calls to appropriate second
Helpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
Client Experience Key Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to
Call Centre Operators NEW
FreerecruitSunrise
Our client offers a guaranteed salary package, attendance bonus, excellent commission and incentives. Requirements: • Senior Certificate • Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre Operato
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