documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix
Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix
Our client offers a guaranteed salary package, attendance bonus, excellent commission and incentives. Requirements: • Senior Certificate • Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre Operato
A growing Call Centre requires skill-full agents to join their dynamic team. Duties and responsibilities: · Contacting prospective clients · Customer Support · Risk Investigating · Sales · Marketing · Data capturing · Achieving department targets Requirements: · Minimum 2 years’ experience
A leading commercial kitchen equipment supplier seeks an experienced call centre Agent to join their Team. The post is largely more administrative than taking active calls. This post is based in Jhb South. Duties include > Call Centre duties > logging of service calls > opening job cards,
A financial services company is currently scouting for enthusiastic individuals to join our team. We offer a basic salary, however an individuals earning potential is uncapped due to the fantastic commission structures we have in place. We also provide free training to all successful candidates, at