documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix
experience
Qualifications
Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix
Our client offers a guaranteed salary package, attendance bonus, excellent commission and incentives. Requirements: • Senior Certificate • Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre Operato
E-Commerce