We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and information to customers Matric Must have Call centre experience – at least 6 months Must be able to
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments •Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo SLA monitoring •Adhering to external SLA with retailer (21 day) •Adhering to internal SLA (7 day) •Immediate ensure SLA is adhered. •Addressing area managers (regional managers) not collecting or delivering repairs
Town CBD Contact centre requires the services of an experience HR Generalist to manage the full HR function
Centre HR - full function (Recruitment / admin / performance management / ATR / EE reports
OUTBOUND CALL CENTRE AGENTS UMHLANGA MUST be available immediately MUST have outbound call Centre experience immediately, with experience as an outbound/sales Call Centre agent, this is for you Apply attaching a detailed
Exhilarate is the go-getters of financial services, based right here in the sunny vibes of Uvongo, Port Shepstone. We're all about making money move while having a blast doing it If you're ready to dive into a world of excitement and uncapped potential, join our crew and let's make magic happen toge
CALLING OUTBOUND CALL CENTRE AGENTS!!!
UMHLANGA!
MUST
MUST have outbound call Centre experience.
If you are available to start immediately, with experience as an outbound/sales Call Centre agent, this is for you!
Apply attaching
provide you with a career path full of field and management opportunities, then we want to hear from you have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South African
services, card personalisation and issuance, credit management software as well as debit and credit card payment stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage incoming emails Handling incoming chats Make outbound N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Agent with 5+ year’s quality management experience in a Call Centre environment to join their team 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative