• Grade 12/Matric or equivalent qualification.
• Minimum 3-5 Years’ industry experience in technical administration.
• Experience with ERP (SAP, Business Central or Navision).
• Computer Literate (Word, PowerPoint and Excel).
DUTIES AND : RESPONSIBILITIES
• L
Position: Junior Internet Helpdesk Support
Location: Edgemead (Office-Based)
Salary:
Do you have a minimum of 2 years internet support experience and is familiar with Radius Manager
Requirements:
Please refrain from applying
letters
you have a minimum of 2 years internet software support experience and is familiar with Radius Manager meet you. We are seeking a skilled Junior Internet Helpdesk Support professional to join our team in providing efficient internet support services. Requirements: Minimum of 2 year in internet software support role Familiarity Proficiency in Radius Manager Software Basic internet support and telephonic troubleshooting skills Fluency in transportation required) Must be available for after-hours support R14,500 (Depending on experience)
QUALIFICATIONS AND EXPERIENCE
Grade 12/Matric or equivalent qualification.
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP, Business Central or Navision).
Computer Literate (Word, PowerPoint and Excel).
will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with issue response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
Matric with a technical qualification essential
1 year experience in a technical environment
Able to work with hand tools
Able to work at heights
Driver's License advantage
You will be responsible for installations, repairs and maintenance.
Some training w
Minimum requirements:
The primary function is the maintenance of equipment at the companys production facility and customer sites in line with the companys Health and Safety protocols. Includes project work for new customer sites
TCP/IP, and network security
for a Junior IT Technician to join our team. Serve as the first point of contact for IT support within upgrading antivirus and firewall software. Provide support to staff encountering challenges with computers Minimum of 2 years relevant experience in an IT support role. Strong troubleshooting and problem-solving