logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients
respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive
respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive
Urgent payment processing Understand multiple cost centres and related procedures Understand compliance around
Urgent payment processing Understand multiple cost centres and related procedures Understand compliance around
effectively executing the responsibilities in the Paint Centre in line with the required customer experience standards
effectively executing the responsibilities in the Paint Centre in line with the required customer experience standards
permanent position with benefits located in City Centre.
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standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's). Good
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's). Good