periods
explaining features and benefits and processing the orders and payments 5. Follow prescribed cash, credit bodyshop estimates to ensure that the parts that are ordered and all pricing is in line with the estimate. 9 internal and external customers 10. Pulls and files orders from stock. 11. Notifies the service advisor and and the customer when special parts are ordered 12. Replenish assigned inventory daily 13. Ensure that requests for Parts are billed on a service repair order 14. Ensure that all charge sales are assigned by
explaining features and benefits and processing the orders and payments 5. Follow prescribed cash, credit bodyshop estimates to ensure that the parts that are ordered and all pricing is in line with the estimate. 9 internal and external customers 10. Pulls and files orders from stock. 11. Notifies the service advisor and and the customer when special parts are ordered 12. Replenish assigned inventory daily 13. Ensure that requests for Parts are billed on a service repair order 14. Ensure that all charge sales are assigned by
to customers Compile daily report on orders processed Check orders delivered with no feedback and follow filter on unplannable orders, determine cause of problem Schedule and review orders in TMS and finalise finalise orphan orders and exceptions Checking of orders on TMS webpage for acceptance and follow up Manage escalated escalated issues Accountable for validating freight orders through TMS Accountable to ensure returns are scheduled incorrect dates on sales orders Responsible for planning and scheduling of manual orders, and maintains on system
chain to fill all internal and external customer orders applicable to your region / area.
Supply Chain & Stock Control
chain to fill all internal and external customer orders applicable to your region / area. Receiving, processing customer orders placed & follow up on any back orders. Generate customer quotes, sales orders, tax invoices regular feedback to clients and sales force regarding order fulfilment status. Manage and attend to incoming register for all manual orders. Supply Chain & Stock Control Generate purchase orders, goods received notes your transaction. Track incoming orders and follow up on back orders. Manage the receiving of products
all quotations / orders
Generate Syspro sales orders from customer purchase orders
Expedite production against sales orders
Generate purchase orders for sub-suppliers
Produce delivery
• Telephonic and eMail orders from customers • Achieve sales/GP target for the counter as set by the and invoicing of customer orders as well as from the Reps • Packaging of orders that have been invoiced invoiced • Checking orders • The handling of repairs from customers and reps, i.e., booking in and sending through freighting of stock to customers • Follow up on back orders • Receiving and receipting of monies. • Always
• Telephonic and eMail orders from customers • Achieve sales/GP target for the counter as set by the and invoicing of customer orders as well as from the Reps • Packaging of orders that have been invoiced invoiced • Checking orders • The handling of repairs from customers and reps, i.e., booking in and sending through freighting of stock to customers • Follow up on back orders • Receiving and receipting of monies. • Always
Ensure continuous customer feedback throughout the order/enquiry process and be the liaison between customers customers and internal structures.of customer orders and enquiries efficiently by ensuring that correct products