years experience in providing remote, telephonic (VOIP) and onsite support
Expert in Microsoft desktop
assistance and provide support through remote assistance or in-person support Document technical issues and solutions
assistance and provide support through remote assistance or in-person support Document technical issues and solutions
Monitor client's systems Provide both remote and onsite customer support Resolve end-user issues and supported
Role: SAP Security Consultant/ Senior Consultant (Support)
Duration: 12 Months
Location: Remote
Our client based in Canada is looking for two SAP Security Consultants/ Senior Consultants to assist in a support capacity.
Required:
Completed Informa
Responsibilities:
from the 1st line support team Provide remote infrastructure support/troubleshooting within agreed SLAs Monitor from the 1st line support team Provide remote infrastructure support/troubleshooting within agreed SLAs Monitor
1st line support team
1st line support team
from the 1st line support team Provide remote infrastructure support/troubleshooting within agreed SLAs Monitor