abroad? Our client assists with Visas, flight tickets, housing and pairing you with the perfect company
contact for user incidents and requests Managing tickets via ITSM platform Provide IT support to all users
other related faults Acknowledge support request ticket(s) and accurately record, update and document progress issues and changes are recorded through the ticketing system Provide hands on escalation support for optimally without repetitive faults Maintain average ticket resolution of 48 hours, meeting, or exceeding SLA's
management) Resolve incident tickets Analyse and resolve problem tickets Experience with VIP and End-user
ordering supplies and equipment Complete work orders/tickets in the ERP system as required Ensure that the quality completed Time to resolve technical breakdowns and tickets HSE compliance and statistics Spare part inventory
troubleshooting. Generation and update of tickets within the IT Support Ticket system utility for the purpose of
approval and/or order numbers are received. • Issuing tickets and travel bookings, including pre-seating, meal
Application support to all GROUP markets, globally. Ticket and change request creation to service groups responsible
approval and/or order numbers are received. • Issuing tickets and travel bookings, including pre-seating, meal
approval and/or order numbers are received. • Issuing tickets and travel bookings, including pre-seating, meal