unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
A position in the National Call Centre for an established company in Somerset West has become available essential Minimum 3 years sales experience in a call centre environment Be able to work unsupervised and
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment)
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle
Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
Responsible for making outbound calls to obtain new customer business as well as service existing customers
Experience: