business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
access to already earned wages, is looking for Customer Support Agents.
The ideal candidate will exceptional customer service, resolving customer inquiries, and ensuring a high level of customer satisfaction Responsibilities:
access to already earned wages, is looking for Customer Support Agents. The ideal candidate will be responsible exceptional customer service, resolving customer inquiries, and ensuring a high level of customer satisfaction satisfaction. Key Responsibilities: Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Handle and resolve customer complaints in a professional manner manner. Maintain detailed records of customer interactions. Communicate and coordinate with internal departments
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
efficiently, adhering to regulations and agreed Service Level Agreements (SLAs) under supervision.
efficiently, adhering to regulations and agreed Service Level Agreements (SLAs) under supervision. Possess the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states
Assist customers face-to-face, over the phone, and via email. Verify orders, including customer details ensure timely responses to customer requests. Maintain and update sales and customer records. Support the sales is POPIA (Protection of Personal Information Act, 2013) compliant. R 12000 - R 16000 - Monthly
the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states
the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states
suggest beverage pairings.Customer Service: