Assistant Manager Customer Service Jobs in Western Cape
- Cape Town Region (228)
- South Africa (161)
- Western Cape (54)
- Bellville (24)
- Cape Town City Centre (19)
- Kloof Street (10)
- Woodstock (10)
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- IT / Computing / Software (124)
- Accounting / Finance (108)
- Sales (64)
- Engineering (44)
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- Admin / clerical / secretarial (38)
- Construction / trades (26)
- Retail / wholesale (24)
- Marketing / advertising / PR (23)
- Exl (28)
- Job Crystal (26)
- Believe Resourcing Pty Ltd (17)
- West Coast Personnel (17)
- The Talent Experts (16)
- Msp Staffing Pty Ltd (13)
- Clicks Group Limited (12)
- Communicate Finance (12)
- Parvana (11)
- Express Employment Professionals Sa Head Office (10)
Last 7 days
Assistant Manager
Exl
Cape Town Region
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert
share this job on whatsappAssistant Manager
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to
Assistant Manager
ExlCape Town Region
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a manner and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with
Assistant Manager
ExlCape Town Region
unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research and logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Risk Manager (financial Services)
Talent Match ConsultingCape Town Region
leading Investment company is searching for a Risk Manager, to provide reliable, value added and independent effectiveness of risk management within the group of companies which includes Wealth, Asset Management, Short term for both wealth and insure) and Support (management services functions like technology, human resources the interests of stakeholders by identifying and managing all threats to the achievement of the companies improve risk management strategies and processes within group. Plan, execute and manage risk analysis
Nursing Services Manager Durban
Msp Staffing Pty LtdSouth Africa
R380K – R550K per annum + benefits & bonuses seeking a dedicated Nursing Services Manager to lead and enhance our nursing services. Key Responsibilities: Responsibilities: - Oversee the nursing services and ensure the delivery of high-quality patient care - Implement and accredited bodies and appropriate health legislation - Manage and develop nursing staff to ensure productivity patient complaints and ensure effective resolution - Manage financial resources and ensure budgetary compliance Education: - 4-year Degree in Nursing - Nursing Management qualification Desired Education: - Nursing Education
Manager Corporate Services Bellville NEW
Zeal HrBellville
consistent, end-to-end corporate and administration services to an allocated. portfolio of clients, in a multi-skilled consultants/auditors/lawyers, CIPC, South African Revenue Services and the Master of the High Court. Keeping clients clients consistently receive the highest level of service. Ensure the correct invoicing of client matters
Assistant Manager - Operations
ExlCape Town Region
COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives
Assistant Manager Cape Town
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to
Assistant Manager Cape Town
ExlCape Town Region
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert
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