Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing needs. Address performance issues and implement corrective action plans when necessary. Identifying issues
Description Position: Laundry/Service Technician Location: Cape Town General Duties: Daily/continuous immediately. Check that machine operators are using the correct wash programs for the classifications processed
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation
follow up and reminders
Qualifications
interpersonal communication skills.
Sales Representative - Food Services (JB4426) Cape Town, Western Cape R15 000 CTC plus commission Permanent customers, and driving sales growth in the food services sector. Minimum Requirements: Bachelor's degree South African food services market 2 - 5 years of sales experience in the food services industry Duties: restaurants, hotels, catering companies, and other food service providers. Build and maintain strong relationships and presentations to showcase our products and services. Negotiate prices, terms, and contracts with customers
consistent, end-to-end corporate and administration services to an allocated. portfolio of clients, in a multi-skilled consultants/auditors/lawyers, CIPC, South African Revenue Services and the Master of the High Court. Keeping clients consistently receive the highest level of service. Ensure the correct invoicing of client matters and collection
our Client: Our client is in search of a dynamic Service Desk Team Leader to ignite business growth and guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities customer service. Endeavour to provide all customers with the best level of customer service and support support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets leadership, guidance and support to a team of service desk analysts; Develop and coach team members to
field of proper vehicle maintenance. As an auto service and repair group, they assist clients to keep their safety checks. My client is currently looking for a Service Advisor to join their growing team in Milnerton scheduling service appointments, and effectively communicating with them throughout the service process information about services, pricing, and timelines in a clear and professional manner. Service Consultation: to customer concerns and accurately documenting service requests. Vehicle Inspection: Performing visual
company based in Sandton is looking for a MEMBER SERVICES LIAISON/KEY ACCOUNT MANAGER to grow their membership
compare Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele. The Client responsible for delivering exceptional customer service to clients seeking to compare Estate Agents for candidates with 1-5 years prior experience in customer service, ideally within the UK market. Key Responsibilities: internal teams to address customer feedback, improve service offerings, and enhance the overall customer experience disciplines. 2. Previous experience in customer service roles, ideally within the UK market. 3. Excellent