incoming calls within the first three (3) rings. Screen all calls, transfer all incoming calls to the correct reception. Resolve customer queries or direct the call to the relevant person to assist Sales Support Support
incoming calls within the first three (3) rings. Screen all calls, transfer all incoming calls to the correct reception. Resolve customer queries or direct the call to the relevant person to assist Sales Support Support
logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients
respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive
respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
Requirements: assist with reception work answering calls manage emails mail good prioritizing skills good
Site Foreman, you will report directly to the Site Agent or Contracts Manager, working closely with them
new business meetings booked by our professional call center and introduce our diverse range of products existing clients to identify new opportunities. Cold call on occasion to further create opportunities Meet
new business meetings booked by our professional call center and introduce our diverse range of products existing clients to identify new opportunities. Cold call on occasion to further create opportunities Meet