ENVIRONMENT: Our client is a thriving Managed Service Provider company dedicated to achieving excellence looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the configure and implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware
Computing and Microsoft 365 service architecture, service design, service management and configuration the associated risks in regard to IT assets and services. Ensure that the IT infrastructure is reliable IT teams and vendors to deliver high-quality IT services and solutions. This is what we need from you: approve the design, engineering, maintenance, and support of the IT infrastructure Ensure that the IT infrastructure vendors to ensure alignment and integration of IT services and solutions REQUIREMENTS: Bachelor's degree
As an Application Support Specialist, you will be working as a member of the PSO & QA team, working the Software Development, to provide application support across a range of web and desktop bespoke applications ‘train the trainer level' training. Production of supporting documentation to improve user experience and Certifications 2-3 years in Software Application Support / Quality Assurance Experience of delivering Microsoft
Position: Junior Internet Software Helpdesk Support
Location: Edgemead (Of you have a minimum of 2 years internet software support experience and is familiar with Radius Manager
Requirements:
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keen passion for providing exceptional customer service within a technical industry. You thrive in a collaborative environment and have a proven track record in sales support and administration affairs. To accompany that, and timely fulfilment. Your exceptional customer support skills will shine as you address inquiries and ensure seamless operations. Your administrative support will contribute to the overall success of the sales role, you'll bring proven experience in sales support or a related administrative positions in previous
OUR CLIENTS' OFFICES IN NEWLANDS, CAPE TOWN The Support Engineer plays a critical role in the operational customer service aptitude, and a collaborative spirit, ensuring the seamless delivery of IT support and management management services. Core Responsibilities -Technical Support and Troubleshooting: Provide first-line first-line support to customers, addressing and resolving technical issues with efficiency and accuracy. This Customer Care Support Team Lead and Customer Care Account Managers to align technical support activities
2nd Line IT Support – Montague Gardens, Cape Town – R30 000 to R40 000 based on qualifications and Experience to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play play a crucial role in providing top-notch support to both our internal staff and external customers. The providing support via a ticket-based system. Your day-to-day tasks will involve assisting both management companies, as well as supporting our valued external customer base. Remote IT Telephone Support for customers
looking for a 3rd line Support Engineer with at least 3-4 years' experience, to support our clients remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, role Provide 1st to 3rdline support via email, phone, and remote support to our client's based in the configure and implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware as well as assist in project roll outs. Be willing to work flexible hours to provide support for clients
Desktop Support Engineer - Western Cape DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Job Title: Desktop Desktop Support Engineer Are you dedicated to providing efficient and effective support to wonderful customers as a Technical Support Specialist Key Responsibilities: - Provide outstanding support via our Helpdesk - Server Support - Weekly and monthly Maintenance - Troubleshoot network issues and assist with firewall
Our client requires the services of a Junior Services Coordinator in pressurised environment to join Responsibilities: Technician scheduling and execution of the service call for a region. Prepare customer quotes. Customer