escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
Our client within the Financial and Investment services based in the UK and South Africa is currently recruiting for a self-motivated Senior Client Service Manager to join their dynamic team in Cape Town Our client within the Financial and Investment services based in the UK and South Africa is currently recruiting for a self-motivated Senior Client Service Manager to join their dynamic team in Cape Town Town. Only candidates from the financial service will be considered. This is a full-time working from home
Our client within the Financial and Investment services based in the UK and South Africa is currently recruiting for a self-motivated Senior Client Service Manager to join their dynamic team in Cape Town Our client within the Financial and Investment services based in the UK and South Africa is currently recruiting for a self-motivated Senior Client Service Manager to join their dynamic team in Cape Town Town. Only candidates from the financial service will be considered. This is a full-time working from home
regular audits and risk assessments.
troubleshoot Pilot POS systems for clients Provide training and support to clients on how to use the Pilot
troubleshoot Pilot POS systems for clients Provide training and support to clients on how to use the Pilot
with administrative tasks
Conduct regular audits and risk assessments. Provide training and support to team members on compliance issues
Conduct regular audits and risk assessments. Provide training and support to team members on compliance issues