airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native to work shifts
Previous customer service experience preferred
Benefits
1. Remuneration: Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
relationships ● Reach out to customer leads through cold calling ● Achieve agreed upon sales targets and outcomes following requirements: ● Matric ● 3 Years Sales Experience ● Previous Experience ● Computer Literate ● Fluent
Key Responsibilities : Screening of all telephone calls and directing of inquiries Formatting, retrieving faxing, photo copying, etc. Minimum Requirements: Matric (an accredited secretarial qualification would At least 2 years commercial legal secretarial experience Familiar with legal agreements/ terminology A
Administrator. Minimum Requirements: Matric Working experience in an insurance claims environments advantageous Claims Control Taking telephonic claims related calls Repudiating claims Arranging assessors when necessary
by discussing client requirements either via call centre or over e-mail advising on suitable options in exceed expectations. Qualifications and Minimum Experience Required Travel and Tourism Certificate Amadeus literacy skills 3 to 5 years of travel industry experience in a retail or tour operator environment is essential sales targets – corporate experience will not be considered Practical Experience with compiling travel packages the Reservation process from input to output Experience with reading and interpreting contracts Accurate
preferred. Experience with monitoring systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Mid-Level Support Engineer in a Call Centre environment dealing with international customers. Valid driver's own transport. Ability to work shifts. Proven experience in an ISP Engineer or similar customer support
responsible for delivering exceptional client service experiences to all clients. Queries and interactions are Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity
to multi-task and prioritise work Answer phone calls, provide information to callers or connect callers social media platforms Requirements: Proven work experience as a senior administrative assistant, virtual organisational and planning skills Proficiency and hand-on experience in and with MS Office Working knowledge of office Strong organisational and time-management skills Matric, certificate/diploma in computer studies and office
Qualifications and experience required:
administrative skills. Must be able to do cold calling and possess an excellent telephone manner. Must deadlines. Start as soon as possible. Matric and/or post-matric certificate/diploma/degree in marketing Five to ten years' experience in a sales environment, preferably advertising. Experience in the agricultural