escalation support. IRSP assistance. Reporting, Training and Onboarding: Weekly and Monthly reports for
escalation support IRSP assistance Reporting, Training and Onboarding Weekly and Monthly reports for
documentation for compliance purposes.
performance metrics, and user feedback.
needed for each users function
Auths needed for each users function Assist with Training on the users - Implement change process and business
of sales administrators, providing guidance and training to team members, and overseeing the processing
(Teccom; Dealers Portal) relaunch and refresher trainings program
(Teccom; Dealers Portal) relaunch and refresher trainings program Initiate project to direct all customers
roles. - Preparing User Manuals and conducting training to business process owners. - Preparing cut-over