X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your >
verification and capturing of information into the Service Desk Application, and most importantly, displaying role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple positive customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents information is communicated to the customer. A Service Desk Agent is responsible to drive various resolver
QUALIFICATIONS/EXPERIENCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support