relevant network support experience within a Service Desk environment, ideally within an ISP
Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring contributing to the overall efficiency of our Services Desk Department.
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PLEASE N
do:
administration processes within Jira Software and Jira Service Desk.
/>Logging of all requests for service
· Receive all help desk service requests from clients
customers: Analyze recurring incidents on the service desk and solve through interaction with key stakeholders
team.
- Oversee the client Maintenance Service Desk effectively and drive Statutory and
Preventative
Customer Service