Reference: CAW005597-LH2-1 Service Manager - Southern Suburbs - Cape Town One of the leading brands in seeking a Service Manager to join their team. Key Responsibilities: Lead and manage the service department enhance service quality and customer satisfaction. Oversee the scheduling and workflow of the service team completion of all tasks. Monitor and maintain service standards, ensuring compliance with company policies motivate service staff to achieve performance targets and professional growth. Analyze service metrics
Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical communication skills, and a passion for customer service, we want to hear from you. Apply now to be a part line IT support • Logging of all Incidents and Service request according to ITIL standards • Follow up
requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience experience and an efficient system for service and maintenance. Key performance areas: Function Leadership: Management Companies. Responsible for the after-sales services function. Reports into the Customer Liaison leader leader. Establish and lead a high-performance services team measured by performance KPIs. Responsible Labour Law, or Employment Contracts. Keep track of service tickets and recalls. Implement corrective action
Experianced Motor Service Manager to run a busy Motor Dealership Workshop The role of service managers is extensive develop and implement service strategies to meet customers' needs and improve service quality. Additionally Additionally, monitor service metrics, analyse customer feedback and address any gaps or areas for improvement improvement. Must have 5 years min Motor Dealership Service Manager Experiance (Passanger) Must have contatctble Must be able to manage staff, admin, workshop and Service advisors Deal with clients Work out budgets and
division of IDM has an opportunity for a Client Service Consultant. Who is IDM? Serving clients from a South Africans, committed to providing the best service to those in need with our taylor-made financial dealing with: Debt counselling Additional financial services/products The National Credit Act Short/non-payment year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services Industry advantageous Effective referral of clients to other products/services such as insurance (life, credit, funeral), bank
division of IDM has an opportunity for a Client Service Consultant. Who is IDM? Serving clients from a South Africans, committed to providing the best service to those in need with our taylor-made financial dealing with: Debt counselling Additional financial services/products The National Credit Act Short/non-payment year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services Industry advantageous Effective referral of clients to other products/services such as insurance (life, credit, funeral), bank
team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant clients on email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations other client problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed least 2 to 3 years experience in shipping Customer Services Orientation Excellent Communication and Interpersonal
Our client is a leading international Internet Service Provider that offers amazing career opportunities
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing performance, and manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate