to optimize the performance of the clients Contact Centers. • Monitor real time adherence to scheduling address areas of concern as they occur. • Manage contact center shrinkage and develop reports for adherence Administration of user/group roles to optimize contact center performance. • Maintain running report of attendance 3 years of Workforce experience in a large Contact Center Environment
to the registration of bonds in favour of: FNB Nedbank SAHL Standard Bank Attending to the registration registration of cancellations in favour of: FNB Nedbank Standard Bank Accepting instructions for bonds and cancellations
to the registration of bonds in favour of: FNB Nedbank SAHL Standard Bank Attending to the registration registration of cancellations in favour of: FNB Nedbank Standard Bank Accepting instructions for bonds and cancellations
to the registration of bonds in favour of: FNB Nedbank SAHL Standard Bank Attending to the registration registration of cancellations in favour of: FNB Nedbank Standard Bank Accepting instructions for bonds and cancellations
to the registration of bonds in favour of: FNB Nedbank SAHL Standard Bank Attending to the registration registration of cancellations in favour of: FNB Nedbank Standard Bank Accepting instructions for bonds and cancellations
that offer insight into the performance of the Contact Center. • Write SQL queries and procedures to pull usage • Analyze customer touchpoints with the Contact Center • Identify trends and patterns in the customer behaviors • Make data backed recommendations on Contact Center programs • Manage cross-platform reporting
secretary Foreclosure experience (specifically Nedbank) preferable, but not critical to best candidate candidate - training will be provided Experience in Nedbank standard operating procedures within the Retail Business
secretary Foreclosure experience (specifically Nedbank) preferable, but not critical to best candidate candidate - training will be provided Experience in Nedbank standard operating procedures within the Retail Business
to attend to bonds for Standard, ABSA, FNB and Nedbank. Responsibilities and experience required: Minimum
of bonds in favour of Standard Bank, Absa and Nedbank. Maintaining a good relationship with clients Matric