to 2 nd Documentation and Updating of Ticketing/Helpdesk System Train end users on usage of computer hardware
and update and finalize all completed job cards/helpdesk queries with this information once functionality
Services (IIS) Nagios and Monitoring Linux (Ubuntu) Helpdesk and Support Experience Technical Problem Solving
MIS support process (single point of contact for helpdesk, ITSM ticketing, troubleshooting, logs analyse
MIS support process (single point of contact for helpdesk, ITSM ticketing, troubleshooting, logs analyse
with the Country Standard Manage and maintain IT Helpdesk System for tracking and reporting. IT Costs are
various back-end services and databases Assist the Helpdesk in providing support to users and internal customers
various back-end services and databases Assist the Helpdesk in providing support to users and internal customers
various back-end services and databases. Assist the Helpdesk in providing support to users and internal customers
Troubleshooting and diagnosing of all reported issues on the helpdesk. Provide subject matter expertise and skills in