currently seeking a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, contribute to the smooth operation of the company's IT helpdesk and ensure excellent customer service. Responsibilities: incidents Log and track all support requests in the helpdesk system Escalate complex issues to appropriate satisfaction Requirements Proven experience as a Helpdesk Technician or similar role Strong knowledge of
interpersonal skills.
- Working knowledge of helpdesk software and remote control to users desktops
currently seeking a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, contribute to the smooth operation of the company's IT helpdesk and ensure excellent customer service. Responsibilities: incidents Log and track all support requests in the helpdesk system Escalate complex issues to appropriate satisfaction Requirements Proven experience as a Helpdesk Technician or similar role Strong knowledge of
and filing system for HR documentation Ensure HR helpdesk and HR public folder resolution in respect of referred to National Office Public Folders and Helpdesk. Ensure that all issues assigned are resolved
and filing system for HR documentation Ensure HR helpdesk and HR public folder resolution in respect of referred to National Office Public Folders and Helpdesk. Ensure that all issues assigned are resolved
a Multi National Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic attending to continuous incoming tickets via a support helpdesk. - Confident, strong, able to present in front Security, and ABC policies. MAJOR CHALLENGES The Helpdesk Support and Data Analyst would likely face several attending to continuous incoming tickets via a support helpdesk. - Confident, strong, able to present in front
a Multi National Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic attending to continuous incoming tickets via a support helpdesk. - Confident, strong, able to present in front Security, and ABC policies. MAJOR CHALLENGES The Helpdesk Support and Data Analyst would likely face several attending to continuous incoming tickets via a support helpdesk. - Confident, strong, able to present in front
ESSENTIAL JOB FUNCTIONS: The role of the Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant is to provide hardware and software systems. A Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will build about a user's technical issue. A Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will initiate live technical support calls, a Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will be LEAST 3 TO 4 YEARS EXPERIENCE WORKING ON A MSP HELPDESK PROVIDING REMOTE SUPPORT TO MULTIPLE CLIENTS MUST
Administration - SDWAN, VLAN, LAN, FIREWALL.
with both external and internal stakeholders. Helpdesk support experience is an advantage. High attention