qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
Ons is ''n dinamiese uitgaande Call Centre in Amanzimtoti, Durban, en ons is op soek na
/>Responsibility Area
• Outbound calls - Sales of services and products
• Administration
responding and following up on all rescheduled calls and pending information.
• Liaising with the
additional support to the contact centre operations in terms of taking calls, handling internal/external client
- Cold calling SA clients
• Minimum 6 months insurance telesales experience (cold calling) - Ideally
with regards to hours of work.
• Perform on-call duties if required
Skills required
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
by discussing client requirements either via call centre or over e-mail advising on suitable options in
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced system testing and implementation Manage support calls to ensure user support and that high service levels
orate with teams from stores, the distribution centre, and the logistics provider to investigate and ensure key stake holders such as the distribution centre, logistics provider and stores are aware of the
effective communication to HR and the Recruitment Centre on candidate drop-offs and replacements.
technologies, with a solid understanding of Contact Centre processes and technology to join dynamic, well-established learning technologies Solid understanding of contact centre processes & technology Proficient in data visualization
make calls to existing customers and to generate sales of parts; receive calls from customers and technicians