to new and existing customers. Source new long-term customers to expand customer base and increase sales products to effectively advise customers and drive sales. Serve all counter customers efficiently and professionally and a positive customer experience. Offer additional products and specials to customers after receiving new customers and maintaining strong relationships with existing customers. Respond to customer inquiries Ensure all customer queries are addressed and tasks are completed to the satisfaction of the customer. Adhere
providing excellent customer service by focusing on the needs of individual customers directly or through of the team, promoting long-term customer relationships and customer loyalty. Essential Requirements: and cancellations directly from customers and prospective customers via email and telephone. Maintaining regular contact with customers. Proactively identifying and targeting prospective customers through outbound all times during communications with customers. Resolving customer issues quickly and efficiently. Liaise
providing excellent customer service by focusing on the needs of individual customers directly or through of the team, promoting long-term customer relationships and customer loyalty. Essential Requirements: and cancellations directly from customers and prospective customers via email and telephone. Maintaining regular contact with customers. Proactively identifying and targeting prospective customers through outbound all times during communications with customers. Resolving customer issues quickly and efficiently. Liaise
providing excellent customer service by focusing on the needs of individual customers directly or through
of the team, promoting long-term customer relationships and customer loyalty.
Essential
and cancellations directly from customers and prospective customers via email and telephone.
Maintaining
contact with customers.
Proactively identifying and targeting prospective customers through outbound
times during communications with customers.
Resolving customer issues quickly and efficiently.
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products order accordingly. • Cold calling customers for sales. • Manage all customer issues and resolve all complaints complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate colleagues to provide exceptional customer care services. • Analyze customer requirement for product and services
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products order accordingly. • Cold calling customers for sales. • Manage all customer issues and resolve all complaints complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate colleagues to provide exceptional customer care services. • Analyze customer requirement for product and services
sales targets are achieved. Build a portfolio of customers, both existing and new (business development) development) Maintain an accurate database of customers, their locations and fields of business. Analyse and monitor of your customer portfolio. Monitor sales trends in the industry as well as amongst customers. Monitor Monitor customer prospects, projected and actual sales, opposing activity, pricing, and product specifications deliver to customers as part of our drive for quality customer service. Provide exceptional customer service
sales targets are achieved. Build a portfolio of customers, both existing and new (business development) development) Maintain an accurate database of customers, their locations and fields of business. Analyse and monitor of your customer portfolio. Monitor sales trends in the industry as well as amongst customers. Monitor Monitor customer prospects, projected and actual sales, opposing activity, pricing, and product specifications deliver to customers as part of our drive for quality customer service. Provide exceptional customer service
Telephonic and Email Orders.
Business Development
Customer Relationship Development / Prospecting
Customer Needs Clarification
Sell Customer Propositions
Sales Opportunities Creation
Customer Relationship Management
Management / Account Management
Customer Relationship Management (CRM) Data
Operational Compliance