relationships with customers by understanding their needs and providing excellent service by email, phone
/>Responsibilities:
business. ENVIRONMENT: GUARANTEE an exceptional customer experience, revenue retention and referrals across continent as your expertise as highly ambitious Customer Success Manager (Diligent Boards) is sought to Specialist. You will serve as the primary liaison for customer relationships, engage in proactive account management with other team members to facilitate successful customer onboarding, training, support and ongoing relationships Applicants will require 1-3 years' work experience in Customer Success or Account Management (preferably in a
is seeking enthusiastic individuals for as in Service Trainees at their Lanseria Branch
RedCat Recruitment is seeking a SERVICE ADVISOR for a well-established experience as a Service Advisor is essential.
Report to the Service Manager and and Foreman.
Welcome customers and capture the relevant information, assuring that client needs ordered, and bookings are made to suite customer.
Keep customers up to date about information on status
Handle queries / concerns of customers as per the customers concerned on a daily basis.
Make
responsible for a variety of tasks including servicing customers, developing and designing new products, managing managing projects, and traveling to customer sites to perform maintenance and repairs.
license Duties
with the relevant Service Co-Ordinator and other stakeholders.
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/>Documentation of service calls
Management of spare parts inventory in the service vehicle
Proactive
/>Proactive sales of service products and solutions
Ability to lift 35kg equipment intermittently and
systems
Thorough knowledge of mechanics
Customer-focused with self-motivation and initiative
service area
Valid drivers license and clean driving
Service Calls
Log incoming service calls with all required information (date,
time, customer name, contact name, telephone number, address, machine serial and model number, etc.)
customers regarding machines ready for collection, response