To provide face to face service to customers / members that visit the clients offices and to deliver deliver on the scheme service level agreements to ensure the required customer focus standards are delivered delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance resolution of queries and provide required customer service Provide specific, factual and correct progress
currently seeks to hire a Treasury and Financial Services Analyst to join their expanding team based in entity level to run the daily operations, execute customer projects while managing currency and liquidity and to be paid (3rd channel partner) Financial Services Handle daily trade finance matters (LC/guarantees
To provide face to face service to customers / members that visit the clients offices and to deliver deliver on the scheme service level agreements to ensure the required customer focus standards are delivered delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance resolution of queries and provide required customer service Provide specific, factual and correct progress
and passionate individual with a flair for customer service, store operations, and staff motivation? We the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel to excellent customer service. Addressing and resolving customer complaints to uphold exceptional customer service and stock control. Customer-focused with a commitment to delivering exceptional service. Competitive salary
resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction productivity, and maintaining high technical and service standards. Responsibilities: Operational Planning: cost-saving initiatives without compromising on service quality. • Regularly review operational expenses efficiency. Customer Satisfaction: • Ensure high levels of customer satisfaction and service quality. • implement feedback mechanisms to gather customer insights. • Foster a customer-centric approach within the team
ensure timely delivery. Liaise with suppliers, customers, and other relevant parties. Negotiate and coordinate coordinate transportation and logistics services. Maintain accurate records of all imports and exports related to import/export activities. Provide customer service to clients regarding import/export inquiries
ensure timely delivery. Liaise with suppliers, customers, and other relevant parties. Negotiate and coordinate coordinate transportation and logistics services. Maintain accurate records of all imports and exports related to import/export activities. Provide customer service to clients regarding import/export inquiries
staff supervision, inventory management and customer service. Duties: Drive sales and stock management planograms) for a complete customer shopping experience. Ensure exceptional customer service at all touch points shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Analyse right the first time. Anticipates and responds to customers' needs fast and effectively. Assists in resolving attracts the client into buying the product or service. Provides feedback. Manages the work environment
staff supervision, inventory management and customer service. Duties: Drive sales and stock management planograms) for a complete customer shopping experience. Ensure exceptional customer service at all touch points shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Analyse right the first time. Anticipates and responds to customers' needs fast and effectively. Assists in resolving attracts the client into buying the product or service. Provides feedback. Manages the work environment
scheme Service Level Agreements · Prepare and analyse statutory returns as per scheme Service Level Agreements income within stipulated time frames and scheme Service Level Agreements · Correctly prepare, process and · Resolve all queries timeously as per scheme Service Level Agreements · Capture and balance all reconciliation relationships with customers and relevant stakeholders are successfully achieved · Address customer or stakeholder with the policies and procedures and ensuring customer / stakeholder buy-in Position Specific Outputs