Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Completion of Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency:
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Management or related field. Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
internal collections targets. QUALIFICATION AND EXPERIENCE REQUIRED: • Minimum Matric qualification is mandatory is an advantage. • 7 years working experience in a large call centre at a debt collection company or financial financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar role. • daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Prior call Centre sales experience minimum - 6 months 6 months, to one years' sales experience in insurance
style="text-align:center">Vodacom Postpaid Call Centre Consultant
Minimum requirements: Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must application was unsuccessful R15 000 - R26 000 based on Experience
/> Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment)
Minimum requirements: Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must application was unsuccessful R15 000 - R26 000 based on Experience
service, and problem-solving skills. Minimum Experience • 2 – 3 years Minimum Qualification Required