Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
ng a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix platforms as well as call centres and CEO’s Office.
by discussing client requirements either via call centre or over e-mail advising on suitable options in
and communication Strategic and Operational Call Centre Control and reporting Budgeting, expense management
and communication Strategic and Operational Call Centre Control and reporting Budgeting, expense management
implementations. Responsibilities Business Analysis • Interviews end users to determine requirements for data Assist/participate in the compilation of test cases. • Interviews end users to determine requirements for data (Negotiable) . Contact Leigh a t leighje-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
the recruitment process, including scheduling interviews, arranging candidate assessments, maintaining reference checks of candidates for roles. Coordinate interviews between candidate and client. Support the Recruitment from posting job advertisements to scheduling interviews. Attend career fairs, university events, and
the recruitment process, including scheduling interviews, arranging candidate assessments, maintaining reference checks of candidates for roles. Coordinate interviews between candidate and client. Support the Recruitment from posting job advertisements to scheduling interviews. Attend career fairs, university events, and
Screening Reviewing CV's and applications Arranging interviews as appropriate Shortlisting suitable candidates Managing internal Stakeholders Scheduling of interviews, assessment and feedback sessions for candidates
Screening Reviewing CV's and applications Arranging interviews as appropriate Shortlisting suitable candidates Managing internal Stakeholders Scheduling of interviews, assessment and feedback sessions for candidates