Life/Investment Planning requirements
answer and manage all incoming department telephone calls in a friendly and professional manner are well groomed
clients Life/Investment Planning requirements Calling for policy information To assist where necessary
answer and manage all incoming department telephone calls in a friendly and professional manner are well groomed
relationship building/management, courtesy client calls, managing customer feedback and overseeing customer
activities.
Control sub-contractors.
Ensure call out book is filed out correctly with time in/out
classes
relationship building/management, courtesy client calls, managing customer feedback and overseeing customer
other sites as and when required
- answer calls from customers regarding their inquiries
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Monitor and control customer service through monthly call cycle: Ensure there are no gaps on shelves. Check