perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
- beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
- beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Excellent product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year
retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Excellent product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year
Drive the Sales Process Customer Visits Daily Sales Call Reports Daily or Weekly Sales Meetings Basic Salary
Drive the Sales Process Customer Visits Daily Sales Call Reports Daily or Weekly Sales Meetings Basic Salary
payments Active on following up on email, as well as calls Support sales team to achieve targets every month
payments Active on following up on email, as well as calls Support sales team to achieve targets every month
supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience