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improvement. Social listening – monitor and report on customer feedback, sentiments and conversations to inform strategies, identify opportunities and address customer concerns. Collaborations and partnerships – identify platforms. Experience in community engagement, customer support, or public relations is a plus. Ability
education, share industry knowledge and resolve customer queries Accountabilities: Client service delivery relationships with customers and relevant stakeholders are successfully achieved - Address customer or stakeholder with the policies and procedures and ensuring customer / stakeholder buy-in - Provide effective training -Data modelling and evaluation -Numerical Ability -Customer Focus -Relevant systems knowledge and application
education, share industry knowledge and resolve customer queries Accountabilities: Client service delivery relationships with customers and relevant stakeholders are successfully achieved - Address customer or stakeholder with the policies and procedures and ensuring customer / stakeholder buy-in - Provide effective training -Data modelling and evaluation -Numerical Ability -Customer Focus -Relevant systems knowledge and application
must be well spoken and must have exceptional customer relations skills. All references must be contactable
telecommunications business solutions to new customers Proven track record essential Proficient in MS
telecommunications business solutions to new customers Proven track record essential Proficient in MS
Investment within area of specialisation Drive customer-centricity: · Maintain a high level of impact testing tools · Attention to Accuracy and Detail · Customer Focus · Numerical Ability Experience 3 - 4 years