PLEASE NOTE, WE ARE CURRENTLY FROM CAPE TOWN AS YOU WILL BE ATTENDING FACE TO FACE INTERVIEWS AND THIS IS A CAPE TOWN OFFICED BASED POSITION. I'm reaching out to you about an exciting employment opportunity that includes a USA BPO Night Shift work readiness program. This 6-week training program is d
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
Grade 12
Certificate or Diploma in Management or Hr prefered
3 years Call Centre Management / Supervisory exp essential
Exp in recruitment / coaching / Training / Employee relations
Based in Randburg
Shifts between 07:00 am- 20:00 pm
Working from Monday to Monday including public holidays- 45 hours week scheduleÂ
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OVERALL PURPOSE OF JOB:
Process customer service and technic
Responsibilities:
Customer-oriented individual required to provide technical support to customers and deal with other support queries in relation to the Company's products and solutions, particularly within the property industry. Any IT or Communication qualification Experience • More than 2 years' call centre and/
Description Qualifications and experience required: Matric and a minimum of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience. Proficiency in MS-Office. Excellent presentation skills. Valid Driver's License. Excellent communication and organizational
Description Qualifications and experience required: Matric and a minimum of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience. Proficiency in MS-Office. Excellent presentation skills. Valid Driver's License. Excellent communication and organizational
training will be provided. The training program is simple and concise. Call centre experience is advantageous
On-site training for administrators within the accredited partner's.
     - Process alignment to GSPN in accordance to actual process's on the ground.
     - Warranty billing and error clearing which will reduce SSA's support department's burden.<
met through arrangement of our FAIS Training for all contact centre staff. Responible for full process