seasoned Workshop Manager to manage their 3 operating centers, ensuring a safe and reliable service Key requirement
seasoned Workshop Manager to manage their 3 operating centers, ensuring a safe and reliable service Key requirement
dynamic and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US candidate will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). management roles, specifically in managing large call centres Demonstrated success in navigating peak
/>Valid drivers licence
Able to do cold calling
Experience in parts sales i.e. Midas , Automotive
logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients
respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive
respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive
essential Experience in managing debtors within a call centre environment. Job description: Duties will achieved Ensure credit controllers have met daily call rates and billing adjustments are processed Ensuring career opportunities For more information, please call Lindsey Lombard. R 800000 - R 850000 - Annually
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's). Good
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's). Good