production and packaging sector, is seeking Customer Service Consultants / Internal sales. No less than go-ahead order placed on the system Forecasting – If customers quantities increase, forward info to the Director ensure stock levels can be ordered accordingly. Customer service consultant keeps in contact with, production
SPONSIBILITIES:
We are looking for a Customer Service Agent to join our team in the retail industry. In this role, you responsible for providing exceptional service to our customers, ensuring their needs are met and resolving may have. As a Customer Service Agent, you will play a crucial role in maintaining customer satisfaction ResponsibilitiesProvide friendly and professional service to customers, either in-person, over the phone, or through through electronic communication channels Assist customers with inquiries, concerns, and complaints, striving
purpose of the Customer Service Representative role is to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. To To follow-up customer orders, receive, process and reply to all types of customer requests - and questions OEC system, mail or similar, regarding parts and services sold by the company in South Africa. Main subject follow up specified list of Premier customers or to serve Select customers on “first come – first served”
plans and monitor implementation effectiveness. Assist O&M Contractor in effectively implementing maintain specifications or optimize processes. Assist to develop and review Best Practice, Operations processes and make recommendations for optimizing them. Assist in long term and outage planning, and budgeting professional relationship with internal and external customers. Embrace the company safety culture. Put safety
programs (e.g. MS Teams, Zoom etc.).
Purpose
Coordinate customer activities within the applicable portfolio in an efficient and cost
focusing on customer satisfaction.
Key Performance Areas:
• Customer Service Coordination
customers, and company supply chain to fill all internal and external customer orders applicable
distribution of all customer orders placed & follow up on any back orders.
o Generate customer quotes, sales
invoices and credit notes.
o Handling of customer queries and complaints, should they arise with
As a customer service consultant, you will be acting as the front line of support for customers for both both online and in store and ensure customers are satisfied with the products, services, and features filing, photocopying, transcribing, and faxing. Customer Service: Maintaining a positive, empathetic, and professional professional attitude toward customers at all times Responding promptly to customer inquiries Meeting daily to queries and complaints Communicating with customers through various channels, managing both emails
Are you a seasoned customer service specialist with a knack for sales and supply chain management? Do excel in leading teams to deliver exceptional customer experiences? If so, we want you to join our dynamic the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' satisfaction be to provide superb customer service, lead and motivate the customer services team, manage incoming incoming orders, and develop customer service improvement programs. You'll play a crucial role in setting and
all customer queries are dealt with in an efficient manner and that a high level of client service is
Parcel Perfect.
2 - 3 years' previous customer service experience in a similar role in the logis
up on outstanding quotes.
Monitor/update customers on special shipments. Know truck arrival times
/>Run delivery reports by customer as and when required by management.
Assist with data capturing and
websites.
NOTE: We ONLY accept online applications. We do not consider direct applications