ESSENTIAL SKILLS REQUIREMENTS:
· In-depth Process Knowledge
· Change Management
· Excellent and articulate communicator
· Ability to influence and engage with authority.
· Strong business acumen
· In-depth understanding of and prior experience in
Outbound call center agent - Roodepoort - West Rand This person will do all customer service calls (both services) Handle customer queries and complaints Contact all leads, pre-qualify potential buyers Follow
delivery • General: o Interaction with ops personnel, contact centre personnel, client and other 3PLs. • Tasks
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start
understanding of customer service, architecture and Contact Center platforms, tools and technologies. Demonstrate other technologies needed to operate customer contact centres Demonstrate deep understanding of customer focusing on Contact Centre's and Contact Center key metrics Excel with evaluation of emerging Contact Center All round understanding of inbound and outbound contact centres & the various data and dialling regulations large scale corporate Contact Center applications. Recent Genesys Contact Center product experience and
Responsibilities:
you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role Receive inbound calls from policyholders in a contact center environment. Process billing transactions on you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role Receive inbound calls from policyholders in a contact center environment. Process billing transactions on
you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role Receive inbound calls from policyholders in a contact center environment. Process billing transactions on you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role Receive inbound calls from policyholders in a contact center environment. Process billing transactions on
Attention all contact center agents willing to work night shifts during US hours with US Medical Dental
is preferred.
Must have 6-12 months of contact center experience or equivalent in high-end retail
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Efficiently manage time during customer contacts while maintaining quality objectives.
Demonstrate
satisfaction.
Strive to resolve issues in the first contact whenever possible, utilizing empowerment and assertive
Worker-(durban metro)
Offer assistance
Contact Center