rules, policies, and procedures, lead, mentor, and train employees, contribute to positive team morale, maintain
guidance and support to IT team members Mentor and train new IT support staff; Communicate job expectations
best practices for customer experience Product Training Prepare and manage full annual budgets. Full responsibility
and policies. Personnel Activities: Oversee and train Traders and Junior Traders. Education & Experience:
value-added services, recruitment (perm & temp), training and development, payroll services, audits, consultations
Engineering
Meet with end users and gather requirements User training System testing/parallel runs System implementation
learning and development programmes, on-the-job training and weekly huddles, within prescribed time lines
as agreed · Attend all technical, user and team training and meetings · Ability to communicate clearly
Establish control systems and manage them through trained personnel. Responsible for building quality into