Production/day to day tasks: Manage Workshop and Field Service maintenance activities Supervise, mentor, train Ensure that equipment is maintained, repaired and serviced in accordance with company procedure and OEM specifications and OEM requirements Perform the load testing services promptly and in a professional manner, with due maintain excellent customer relationships Work closely with the Sales Team and Customers giving prompt feedback registration preferred Minimum 10 years' experience servicing and maintaining SAE R40 000 - R50 000 Benefits
incumbent is a Senior level member of our regional service engineering team, responsible for managing the tasks, by driving or participating in regular customer-facing technical engagements, technical strategy with customers' engineering and technical teams to discuss our Engineering capabilities, customer app application to the industries, equipment and customers that we serve. o Demonstrates strong project management availability. o Proficient at collecting voice of the customer intelligence, and translating the information
Richards Bay. The Spare Parts Manager reports to the Customer Relations Manager and manages 6 subordinates. activities required to provide effective supply and services to our clients. This position also plays an integral parts revenue as well as the increase of the customer service levels. This position is key for the increase increase of turnover and profitability by increasing customer satisfaction. Spare Parts function Manage the parts and implement a process roadmap to fulfil customer demand. Budgeting and forecasting order intake
Client in the financial services / cash management solutions sector requires a results driven Business Development Consultant Drive revenue growth Expand the customer base Maintain key client relationships Identify opportunities Execute sales strategies Ensure outstanding service delivery Market and risk analysis, as well as trends Address any concerns or objections raised by customers Report on sales activities, pipeline, and revenue products Provide the correct solution that meets the customer's needs Negotiate past objections Meet weekly /
Client in the financial services / cash management solutions sector requires a results driven Business Development Consultant Drive revenue growth Expand the customer base Maintain key client relationships Identify opportunities Execute sales strategies Ensure outstanding service delivery Market and risk analysis, as well as trends Address any concerns or objections raised by customers Report on sales activities, pipeline, and revenue products Provide the correct solution that meets the customer's needs Negotiate past objections Meet weekly /
efficiency with focus on the execution of all customer requirements. Reporting to the National Operations the delivery of a positive Customer Experience in the provisioning of services. Support Sales Representatives good condition & running order. Approval of Service Providers as required. Manage timekeeping records work under pressure. Attention to detail. Customer service orientation. Confidentiality and Ethics Key Stakeholders Manco Team Leaders Health & Safety Customer & Technical Team Dimensions /- 20 BU employees
right interface and structure which will suit the customer journey best. The aim is to make the online ecommerce etc.) • Customer service - daily communication with customers to answer and resolve customer queries • Customer Relationship Management - build retention and acquisition strategies to build customer database database and segment customer communication. • Work closely with web development and technical teams to improvements. • Customer User Journey Development and assessment - be able to monitor and build customer journeys
dealership network in order to optimize customer experience, parts service delivery, build relationships, drive operational support to dealer network and parts w/sale customers. Parts Technical Assistance and Interpretation parts as applicable. To optimize customer experience, parts service delivery, build relationships, drive drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan. Dealer support Components and Architecture. Excellent relationship and service delivery skills. Excellent analytical and problem
dealership network in order to optimize customer experience, parts service delivery, build relationships, drive operational support to dealer network and parts w/sale customers. Parts Technical Assistance and Interpretation parts as applicable. To optimize customer experience, parts service delivery, build relationships, drive drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan. Dealer support Components and Architecture. Excellent relationship and service delivery skills. Excellent analytical and problem
consistent development to provide customers with the technology, products and services that generate new value Send quotations to the requesters. Follow up on customer orders. Opening of jobs (Create manual files) system. Answering of phone calls. Follow up on customer orders. Create PR for work orders. Follow up on Generate weekly WIP report and submit to Boksburg-service. Follow up on back orders and provide feedback and monthly work in progress reporting. Ensure service department complies with internal and external