- Self-motivated.
Service advisor
Vacancy for a Vehicle Service advisor with a vehicle dealership progress of vehicles, ensuring customer satisfaction of vehicles serviced
Requiremen
inimum of 3 to 4 years’ experience as Vehicle Service advisor
Objective: To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals Responsibilities: Prepare for the arrival of the customer Taking care of customer at initial consultation upon arrival control systems Liaise with customers on regular basis throughout service Ensure accurate invoice payments payments Vehicle hand over Customer follow – up and reminders Requirements: Senior Certificate Grade 12
/> To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals />
and passionate individual with a flair for customer service, store operations, and staff motivation? We the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel to excellent customer service. Addressing and resolving customer complaints to uphold exceptional customer service and stock control. Customer-focused with a commitment to delivering exceptional service. Competitive salary
planning
< condition. This includes regular inspections, servicing, and repairs as needed.
Safety:
Customer Service: If you provide services directly to customers, you are responsible responsible for maintaining a high level of customer satisfaction. This may include being punctual, courteous and ensuring that you are paid promptly for your services.
Time Management:
contact Maintain and develop relationship with customers by providing support, information, and guidance guidance Recommending solutions Visiting and quoting customers Following up on quotations Prepare reports by information Maintain quality service by enforcing company standards Invoicing customers and order stock to complete complete customer back orders Doing deliveries when needed Following up on customer back orders Completing Completing customer planning and visits on Repsly Doing cold calls to expand customer base Arranging and doing
and reconciliation Handle customer inquiries and provide exceptional service Support administrative tasks effectively Exceptional communication and customer service skills R 15 000 - Monthly plus Provident Fund
reconciliation
be the newest addition to our family. Supply customers with invoices and statements Follow up on all timeously process balance sheet accounts Keep the customer information database and filing up to date Identify required Impress internal customers with fast, efficient and friendly service Work as part of a team or