IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls)
GTG007535-LR-1 Ensure IT Services are Accessible to Internal and External Customers Attend IT incidents and for all users. Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business
for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment all users. - Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business decision making. - Ethics and values. - Client service orientation. - Citrix knowledge advantageous. -
Phakisa Holdings are looking for a Service Point Advisor Gugulethu & Kuilsriver. Matric Good communication
We're URGENTLY seeking for Customer Service Consultants - 1 weeks & 1 Month Contract - Kimberly (Northern Cape) to start immediately, within an Financial Services Branch. To meet greet and assist within the branch online portals Customer Service Matric / Grade 12 6 - 12 Months face - to - Face Customer Service experience
We're URGENTLY seeking for Customer Service Consultants - 1 weeks & 1 Month Contract - Various Towns KZN to start immediately , within an Financial Services Branch. MUST be from these Towns Port Shepstone online portals Customer Service Matric / Grade 12 6 - 12 Months face - to - Face Customer Service experience
We're URGENTLY seeking for Customer Service Consultants - 1 weeks & 1 Month Contract - Various Towns Cape to start immediately , within an Financial Services Branch. MUST be from these Towns Butterworth Kings online portals Customer Service Matric / Grade 12 6 - 12 Months face - to - Face Customer Service experience
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and and Technical Support services Providing workstations related support for Absa retail as well as the troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's team to improve service delivery Helpdesk Support Providing remote support to all Absa users utilising Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
To provide face to face service to customers / members that visit the clients offices and to deliver deliver on the scheme service level agreements to ensure the required customer focus standards are delivered delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance resolution of queries and provide required customer service Provide specific, factual and correct progress
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and