Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of of experience working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing sales/marketing, and high-quality customer support skill. Excellent interpersonal, problem solving and deadlines. Strong gasp on products, service providers and customer services. Specialized training, team-building required. Needs to have experience in handling customers request, complaints and resolve in a management
between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the “scripts” when handling different topics. Identify customers' needs, clarify information, research every issue
between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the “scripts” when handling different topics. Identify customers' needs, clarify information, research every issue
Cultivate and maintain strong relationships with customer through effective communication and personalized
coordination and customer satisfaction
* Proven track record of building and maintaining customer relationship
Senior Customer Relations Officer, the Junior Customer Relations Officer helps the Senior Customer Relations Relations Officer and Customer Relations Officer team with resolving first line student queries relating and closed within the given Service Level Agreement. The Junior Customer Relations Officer will generally raised to members of the Customer Relations Officer team. The Junior Customer Relations Officer also supports supports the Customer Relations Officer team with student registration and other administrative tasks
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Reference: CPT003507-Amy-L-1 Are you a customer-focused individual who has experience in managing a portfolio serve as the primary point of contact for their customers, ensuring their needs are met efficiently and DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
Reference: CPT003507-Amy-L-1 Are you a customer-focused individual who has experience in managing a portfolio serve as the primary point of contact for their customers, ensuring their needs are met efficiently and DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
Minimum of 2 years experience in the call centre/customer care environment.
- Experience in an insurance
Are you passionate about cars and customer service? Do you thrive in a fast-paced environment where no
talented individual to join their team as a Service Advisor at our reputable dealership in