measurable levels of customer satisfaction
● Ad Hoc duties that form part of transactional processing
required to attend to the issue/s. Prepare regular and ad hoc reports of progress and forecasts to KAMs. Monitor
handling opt-out requests effectively (internally). Ad-Hoc call audits. Client Relationship Management: Build
handling opt-out requests effectively (internally). Ad-Hoc call audits. Client Relationship Management: Build
customer experience online and in-store.