all tickets from cradle to grave Service Level Management Monitor Service Levels and ensure that these higher technical tier. Ensure that all IT Service Management processes, Operational Level Agreements and Underpinning Delivery Managers. Monitor and reports on service levels as well as closely monitor Incident Management System escalate to appropriate parties and resolve incidents. Manage client expectations & the overall client experience Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager and
stability, growth and a great working environment. The Manager, Security Platform Engineering is a seasoned managerial and is responsible for providing operational management and support to a team of CSIRT Security Platform tools/technologies. The Manager, Security Platform Engineering is a people management role, accountable for discovered vulnerabilities; assist security, server management, desktop, private/public cloud and application Security Stack (Defender, Sentinel, Endpoint Management) Skilled PowerShell & API Scripter (Python
changes in IT technology and market trends.
exceptional support. Your role will also entail managing Data, VoIP & CCTV IP network, and routing have your own transport. DUTIES: IP Network Management – Manage Data, VoIP, and CCTV IP network. Keep all Vlan's. Manage routing protocols: EIGRP, OSPF and BGP. Ensure maximum up-time. IT Security Management – Develop filtering is enabled for all users. Endpoint Management and Managed AV. Ensure virus infection on IT site is for Information (RFI). Work alongside Account Managers and Sales executives. Provide presentations to
development platforms, technologies and architectures Manage the delivery of verification project work, giving pass to Account Management colleagues. Achieving Company business objectives in managing account relationships and associated infrastructure. Strong project management, analytical and client facing skills as well Ability to communicate and collaborate at a management level Ability to understand demanding technical technical engagements Proven ability to manage client interactions with minimal supervision. Good document-writing
growth and a great working environment.
The Manager, Security Platform Engineering is a seasoned managerial
and is responsible for providing operational management and support to a team of CSIRT Security Platform
tools/technologies.
The Manager, Security Platform Engineering is a people management role, accountable for
discovered vulnerabilities; assist security, server management, desktop, private/public cloud and application
Security Stack (Defender, Sentinel, Endpoint Management)
updating project plans and documentation, while managing project risks and delivery blockers.
Digital leaders and teams to prioritise projects, manage expectations, and communicate progress and outcomes appropriate any special tasks or projects requested by management. Reporting . Report quarterly on progress with systems, project or performance reporting for management. Ensure the development of reports/ policies/ progress updates and/or inform management decisions. Financial Management Ensure that the periodic financial regulation. Manage, monitor and control the department expense budget. People Management Ensure sourcing
Digital leaders and teams to prioritise projects, manage expectations, and communicate progress and outcomes appropriate any special tasks or projects requested by management. Reporting . Report quarterly on progress with systems, project or performance reporting for management. Ensure the development of reports/ policies/ progress updates and/or inform management decisions. Financial Management Ensure that the periodic financial regulation. Manage, monitor and control the department expense budget. People Management Ensure sourcing
Reference: ITE005903-DEP-1 Are you a Project Manager looking for a new challenge? A well established established tech firm is looking for a Project Manager to join their team. The role involves coordinating activities updating project plans and documentation, while managing project risks and delivery blockers. Collaborate qualification in Project Management, along with relevant experience in project management. Certification or